Add Payment Method

UI Validations

This document provides a detailed reference for validation rules and error messages related to adding a payment method in the Convenient Checkout UI.

Bank Account

Field Level Validations

Field Name	Validation Rules	Error Messages
Name on Account	1. This field is required. 2. Must contain only alphabets and special characters.	1. Name on account is required. 2. Name on account is invalid. Please make sure name field includes alphabet and special characters only.
Routing Number	1. This field is required. 2. Must be 9 characters long. 3. Must only have numerical values.	1. Routing number is required. 2. Routing number is incomplete. 3. Enter a valid routing number.
Account Number	1. This field is required. 2. Must only have numerical values. 3. Account number must be between 6 and 17 digits.	1. Account number is required. 2. Enter a valid account number. 3. Account number must be between 6 and 17 digits.
Nickname	1. Must only contain alphanumeric characters and spaces, and must not exceed 30 characters. 2. Must not contain the account number.	1. Enter a valid bank account nickname. 2. Please make sure that the nickname field doesn't contain a bank account number.

Form Level Validations

Error Scenario	Error Message
Duplicate Payment Method	This payment method already exists in your wallet.
Invalid Account Number	The account number you entered is invalid. Please check the number and try again.
Invalid Routing Number	The routing number you entered is invalid. Please check the number and try again.
System Error	We're sorry, but we encountered a problem processing your request. Please try again later.

Note: Some validations are also managed by the Wells Fargo API.

Card

Field Level Validations

Field Name	Validation Rules	Error Messages
Name on Card	1. This field is required. 2. Must not contain card numbers.	1. Name on card is required. 2. Please make sure that the name field doesn't contain a card number.
Card Nickname	1. Must contain only valid characters (alphanumeric and spaces). 2. Must not contain card numbers.	1. Please enter a valid card nickname. 2. Please make sure that the card nickname field doesn't contain a card number.
Manufacturer Copay Card (Dropdown)	1. A medication selection is required.	1. A medication selection is required.

Stripe Handled Validations: Card Number, Expiration Date, CVC, ZIP Code

Form Level Validations

Error Scenario	Error Message
Duplicate Payment Method	This payment method already exists in your wallet. Please enter a new payment method.
Payment Card Declined	Your card was declined. Please try a different card or contact your bank.
Payment Processing Failed	The payment could not be processed. Please try again later.
Network/Connection Error	Something went wrong due to a network error. Please check your connection and try again.
3D Secure Authentication Failed	3D Secure authentication failed. Please try again or use a different payment method.

Card - Telephonic Entry

Note: Agent Mode Only

Field Level Validations

Field Name	Validation Rules	Error Messages
Card Nickname	1. Must contain only valid characters (alphanumeric and spaces). 2. Must not contain card numbers.	1. Please enter a valid card nickname. 2. Please make sure that the card nickname field doesn't contain a card number.
Manufacturer Copay Card (Dropdown)	1. A medication selection is required.	1. A medication selection is required.

Sycurio Handled Fields: Name, Card Number, Expiration Date, CVC, ZIP Code

Form Level Validations

Error Scenario	Error Message
Duplicate Payment Method	This payment method already exists in your wallet. Please enter a new payment method.
Payment Card Declined	Your card was declined. Please try a different card or contact your bank.
Payment Processing Failed	The payment could not be processed. Please try again later.
Network/Connection Error	Something went wrong due to a network error. Please check your connection and try again.
Card Reported Stolen	This card has been reported stolen. Please use a different payment method.